Your organization has the ability to enhance public awareness, improve citizen involvement, and positively impact the lives of the citizens you serve.

How are governments across the country using digital solutions to keep up?

Granicus hosted a free training in Atlanta on March 21 for government employees to:

  • Learn from public and private sector thought leaders.
  • Network and collaborate with your peers in Georgia and the Southeast.
  • Strengthen your understanding of how government can utilize technology to create better lives for they people they serve.
  • Discover how other public sector organizations across the country are increasing transparency, improving service delivery, and transforming the citizen experience.

Fill out the form to download the presentation slides.

Speaker Spotlight

Stephen S. Pleger
Senior Deputy Commissioner
Department of Banking and Finance
State of Georgia

Stephen S. Pleger was appointed to the position of Senior Deputy Commissioner for the Georgia Department of Banking and Finance on May 1, 2010. Within goals and priorities established by the Commissioner, his areas of responsibility include general administration and oversight of the Department; development of policies and regulations; oversight of information technology, security, and project management; and liaison to government agencies (state and federal) as well as various trade groups.

Prior to his appointment, he had responsibility for directing examination programs for large and unique financial institutions and has examination experience that covers holding companies, banks, credit unions, non-depository trust companies, agencies, and third-party service providers. Mr. Pleger also has five years of industry experience working in community banking.

He currently serves on the board and had previously served as Chairman of the National Association of State Credit Union Supervisors ("NASCUS"). He received a BBA in Finance from the University of Georgia and an MS in Finance from Georgia State University. He served in the Persian Gulf War with the United State Marine Corps.


8:30 - 9:00 a.m.
Registration & Networking Breakfast

9:00 - 9:10 a.m.
Welcoming Remarks

9:10 - 9:30 a.m.
Transforming the Citizen Experience

9:30 - 10:00 a.m.
Maximizing the Benefits of the Public Sector Channel Shift

As technology changes and evolves, so too do the ways citizens expect to interact with their government. In this session, you will learn how to utilize technology to meet and exceed citizen expectations. Discover best practices and proven solutions to better promote the reputation of our organization, enhance public engagement, reduce costs, and even generate revenue.

10:00 - 10:30 a.m.
Government Transparency - Proactive Public Communications (and Q&A)

Patty Epley, Web Master, South Carolina Department of Natural Resources
Sam Krishnan, Manager of Digital Services, Dekalb County, GA

Proactively managing your organization’s narrative is more important than ever before. This session will highlight strategies and successes from across the public sector to help you take charge of your organization’s message and better engage the citizens you serve. Lessons learned from this session will help you galvanize support for strategic initiatives, manage your organization’s narrative, and improve public perception.

10:30 - 11:00 a.m.
Networking Break

11:00 - 11:20 a.m.
Client Conversation: Improving Government Efficiency

Stephen Pledger, Senior Deputy Commissioner, Georgia Department of Banking and Finance

Hear how your colleagues from across government have utilized technology to improve government efficiency. Learn proven best practices, lessons learned, and have a chance to ask your own questions.

11:20 a.m. - 11:50 a.m.
Enhancing Your Digital Influence and Engagement

Are citizens engaged with your programs? Are you reaching the right people, with the right message, at the right time? In this session, you'll baseline your digital engagement efforts and learn how to improve.

11:50 a.m. - 12:00 p.m.
5 Things to Do Tomorrow

To wrap up the training, we'll recap the five things you can start doing tomorrow that will enable you to be a catalyst for digital change, and will create more outcome-based success in your organization.

12:00 - 1:00 p.m.
Networking Lunch & Office Hours

1:00 - 2:00 p.m.
User Group Training (Pick One)

Agenda Management

Learn how Granicus’ meeting and agenda suite can help your team streamline cross-departmental workflows, modernize the public meeting experience, promote board efficiency, and establish meaningful connections with citizens across channels – online, over social networks, and on mobile devices.

Communications Suite

Learn how the Granicus Communications and Content Suite allows public sector organizations to reach, inform, and engage with residents, enhancing transparency while building trust.

2:00 - 3:00 p.m.
Networking & Office Hours

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Terminus 330, 330 Marietta Street, Atlanta, GA 30313

Bus Station: 51 and 1 lines

Train Station: CNN Center Transit Station and Peachtree Center Transit .7 mile

Parking: Available onsite, included with registration