Your organization has the ability to enhance public awareness, improve citizen involvement, and positively impact the lives of the citizens you serve.

How are governments across the country using digital solutions to keep up?

Join us in Seattle for a free training and networking event on Feburary 13 to:

  • Learn from public and private sector thought leaders.
  • Network and collaborate with your peers in Washington and the Pacific Northwest.
  • Strengthen your understanding of how government can utilize technology to create better lives for the people they serve.
  • Discover how other public sector organizations across the country are increasing transparency, improving service delivery, and transforming the citizen experience.

You'll leave the event with actionable steps that apply directly to your work.


You will learn best practices for:

Increasing your organization's efficiency by streamlining processes.
Improving transparency of government operations.
Boosting citizen engagement in, and satisfaction with, programs and service.


8:30 - 9:00 a.m.
Registration & Networking Breakfast

9:00 - 9:10 a.m.
Welcoming Remarks

Sam Morton, Vice President, State and Local Solutions, Granicus

9:10 - 9:30 a.m.
Keynote: Transforming the Citizen Experience

Sid Burgess, Senior Solutions Consultant, Granicus

9:30 - 10:00 a.m.
Maximizing the Benefits of the Public Sector Channel Shift

Jeff Schaefer, Director, State and Local Solutions, Granicus

As technology changes and evolves, so too do the ways citizens expect to interact with their government. In this session, you will learn how to utilize technology to meet and exceed citizen expectations. Discover best practices and proven solutions to better promote the reputation of our organization, enhance public engagement, reduce costs, and even generate revenue.

10:00 - 10:20 a.m.
Government Transparency - Proactive Public Communications

Warren Kagarise, Digital Engagement Manager, King County, WA
Sid Burgess, Senior Solutions Consultant, Granicus

Proactively managing your organization’s narrative is more important than ever before. This session will highlight strategies and successes from across the public sector to help you take charge of your organization’s message and better engage the citizens you serve. Lessons learned from this session will help you galvanize support for strategic initiatives, manage your organization’s narrative, and improve public perception.

10:20 - 10:40 a.m.
Networking Break

10:40 - 11:00 a.m.
Fireside Chat: Improving Government Efficiency

Maria Shawback, Communications/IT Specialist, North Pacific Fishery Management Council
Jeff Schaeffer, Director, State and Local Solutions, Granicus

Hear how your colleagues from across government have utilized technology to improve government efficiency. Learn proven best practices, lessons learned, and have a chance to ask your own questions.

11:00 a.m. - 11:50 a.m.
Enhancing Your Digital Influence and Engagement

John Duckwitz, Customer Success Team Lead, Granicus

Are citizens engaged with your programs? Are you reaching the right people, with the right message, at the right time? In this session, you'll baseline your digital engagement efforts and learn how to improve.

11:50 a.m. - 12:00 p.m.
5 Things to Do Tomorrow

Sam Morton, Vice President, State and Local Solutions, Granicus

To wrap up the training, we'll recap the five things you can start doing tomorrow that will enable you to be a catalyst for digital change, and will create more outcome-based success in your organization.

12:00 - 1:00 p.m.
Networking Lunch & Office Hours




Columbia Tower Club, 701 Fifth Ave, Columbia Center 75th Floor, Seattle, WA 98104

Bus Station: 554, 545, 234, and 255 lines

Train Station: Sounder King Street Station .5 mile

  • Amtrak: King Street stop is about seven blocks away
  • Link: Pioneer Square Station is a couple blocks away

Parking*: Available in the Columbia Center and in the surrounding blocks

*Parking is not included in your registration