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Are you looking for ways to improve how citizens engage with your organization, but don't know where to start?

Join our free virtual summit on August 23 to learn how to tackle citizen engagement and digital service challenges with proven best practices. You will learn how to drive program success with digital communications and streamline internal processes.

Why Attend?

  • It's completely free and you'll learn a lot.
  • Earn up to 5 continuing professional education (CPE) credits in computer science.
  • Unlike in-person events, you can come and go as you please and learn a few things without ever leaving your office chair!
  • Network (virtually, of course) with your federal, state and local government peers.
  • Learn from experts in an interactive virtual environment.

What to do in the virtual environment

Think of a virtual summit just like you would an in-person conference. You can network, collect resources and attend sessions all from the convenience of your desk!

  • Conference Center: Watch the sessions and ask the speakers questions.
  • Resource Library: We'll have tons of free resources for you to download and share with your team.
  • Networking Lounge: Meet and chat with fellow public servants from across the country.
  • Solutions Corner: Chat with Granicus subject matter experts and learn more about different solutions suites, including how we're helping other governments achieve their missions.

Schedule

11:00-11:30am ET/8:00-8:30am PT
WELCOME

11:30-11:50am ET/8:30-8:50am PT
KEYNOTE: EXPONENTIAL GOVERNMENT: WHY GOVERNMENT INNOVATION IS THE KEY TO KEEPING UP WITH EXPONENTIAL CHANGE

Dustin Haisler, Chief Innovation Officer, e.Republic

The world we know is changing at exponential speed. The iPhone has eclipsed the Blackberry, mobile devices are displacing PCs, the cloud is radically challenging long-held assumptions about data centers, and the Internet of Things is redefining connectivity. What we regard as state of the art today will look quaint tomorrow as exponential technologies unlock individual, organizational, and societal potential. This session provides a tour of the meta-trends that are reshaping our communities – demographics, economics, methods of work, customer expectations and the relevance of governmental institutions — all annotated with real world examples. By the end, you'll have a clearer picture of what Exponential Government will look like, how it will act, and why your actions today can lead you to a preferred exponential future and a more perfect union.

12:00-12:50pm ET/9:00-9:50am PT
SESSION 1: SOLVING GOV CHALLENGES WITH COMMUNICATIONS

Andy Krzmarzick, Vice President of Solutions Consulting, Granicus

What are government organizations’ top challenges and how can digital solutions help solve them? This session will share how organizations across the country are connecting the dots, engaging citizens in a more robust way to accomplish their outcomes, and increasing transparency.

1:00-1:50pm ET/10:00-10:50am PT
SESSION 2: GOVERNMENT SPOTLIGHT

Jim Owczarski, City Clerk, Milwaukee, Wisconsin
Cathleen Kittle, Web and Editorial Services Bureau Director, Office of Communication Services, New York State Department of Environmental Conservation
Moderator: Madeline O’Phelan, Senior Communications Manager, Granicus

Across the public sector, success is measured in lives impacted – whether that’s feeding more families or connecting more people to life-saving information. In this session, public servants from across the country will touch on how they sought to solve big problems in innovative and creative ways and provide key takeaways to initiate change within your organization.

 

2:00-2:50pm ET/11:00-11:50am PT
SESSION 3: 4 STEPS TO BETTER CITIZEN ENGAGEMENT USING THE GOVDELIVERY COMMUNICATIONS CLOUD

Lyndsay Booth, Digital Engagement Strategist, Granicus
Stephanie Ashford, Implementation Consultant, Granicus

This session will arm you with four tips to increase citizen engagement by identifying and aligning measurable objectives, segmenting a target audience, and determining when and what to communicate to make an impact. Finally, you'll learn how to measure and analyze your results – all using GovDelivery’s Communications Suite.

3:00-3:50pm ET/12:00-12:50pm PT
SESSION 4: BUILDING A MODERN LEGISLATIVE EXPERIENCE

Amelia Helm, Product Marketing Strategist, Granicus

Citizens are paying close attention to the legislative process, whether it’s on a Congressional or city council level. But creating agendas, gathering meeting minutes and communicating internally can be arduous work. This session will show how the Granicus Meeting and Agenda Suite streamlines the legislative experience, making it more efficient and effective.

4:00-4:50pm ET/1:00-1:50pm PT
SESSION 5: THE EVOLUTION OF DOCUMENT MANAGEMENT FEATURING LASERFICHE

Sam Hall, State and Local Government Marketing Manager, Laserfiche
Jon Johansen, Product Manager, Granicus

To provide quality public service, governments must have information at their fingertips in order to instantly answer citizen inquiries and requests. They also must minimize manual, repetitive tasks – like finding, filing, and preparing publicly available documents – so they can focus more time on addressing the needs of the public. Join a transformational discussion with Laserfiche and Granicus around how government professionals can optimize citizen services by streamlining operations, reducing costs, and delivering better services to the public.

4:50-5:00pm ET/1:50-2:00pm PT
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