Using Digital Tools to Connect and Inform Citizens in Time of Need

In the aftermath of Hurricane Harvey, the City of Hurst, Texas was inundated with calls and emails about how to provide donations, dollars or a helping hand, which consumed valuable staff time. They needed a "central source of truth" and an easier way to get vital information to residents before, during and after the hurricane.

Download this success story to learn how the City:

  • Used a multi-channel approach to deliver important information to residents.
  • Built a dedicated web page for Harvey-related news using Vision’s flexible CMS.
  • Drove web traffic with digital messages via the GovDelivery Communications Cloud.