Let's explore how to make process improvements a reality.


Join us online Thursday, Oct. 6 from 2-3:30 p.m. ET/11 a.m.-12:30 p.m. PT for an interactive workshop where industry leaders will walk through step-by-step instructions on how to make efficient and cost-saving workflows a reality for your agency.

You'll join your peers and government and industry experts in virtual breakout rooms to participate in a practical exercise where you'll learn how to
:
  • Identify short and long-term process improvement opportunities.
  • Create workflow improvement roadmaps.
  • Write persuasive digital transformation business cases.

Speakers:

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Shonte Eldridge
Sara Hall
Senior Director and Strategy Leader,
DocuSign
Director of Digital Services,
Office of Innovation & Technology,
City of Philadelphia

Agenda:

2:00-2:05 p.m. ET/11:00-11:05 a.m. PT
Understanding the Process
  • Shonte Eldridge, Senior Director and Strategy Leader, DocuSign
In this opening session, you will get the lay of the land from DocuSign’s Shonte Eldridge and learn the benefits of improving business processes and workflows.


2:05-2:55 p.m. ET/11:05-11:55 a.m. PT
Interactive Exercise: How to Identify Your Business Process Opportunities and Create a Business Case for Process Improvement
  • Shonte Eldridge, Senior Director and Strategy Leader, DocuSign
Hearing about how to create a plan is great, but actually doing it is even better. In this interactive session, you'll work alongside our expert to workshop a common workflow challenge and create a robust and actionable business plan.


2:55-3:25 p.m. ET/11:55 a.m.-12:25 p.m. PT
Lessons Learned From the Experts
  • Shonte Eldridge, Senior Director and Strategy Leader, DocuSign
  • Sara Hall, Director of Digital Services, Office of Innovation & Technology, City of Philadelphia (pending agency approval)
Now that you know how to create your own workflow improvement plan, hear from actual government leaders who have already made these changes. In this fireside chat, you will be able to ask experts questions and hear how they overcame barriers to digital workflows.
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Busy Thursday, Oct. 6?
Don't worry - we'll send all registrants the presentation recordings Friday, Oct. 7.